Please understand that we will not be able to respond to your request for return or exchange by message or phone call. We will only respond to the following "examples of possible returns and exchanges". We are very sorry, but we ask for your understanding.

Examples of possible returns and exchanges

For information on returns or exchanges, please contact us at
If the item was damaged in transit.
If you receive a defective product due to our inspection error.
We accept returns and exchanges only in the following cases.

Please contact us first for damaged or defective products.
We may ask you to send us a photo of the item, so it would be helpful if you could leave a picture of the condition of the item when you unpack it.